The
Government estimates that £350 million is currently
lost through house purchases that do not go ahead
due to problems found by buyers during the house
buying process.
The government expects that by
providing the purchaser with more initial
information fewer people will change their mind
later, and that the time it takes for the buyer's
conveyancer to carry out the legal work should also
be reduced.
The
Packs will directly address:
-
Consumer
dissatisfaction nearly nine out of 10
consumers are dissatisfied with the present
process;
-
Lack
of transparency at present key information
about the property only becomes available after
terms of the sale have been agreed;
-
High
transaction failure rate 28 per cent of
property sales fail after terms have been
agreed;
-
High
costs of failed transactions for consumers
over £350m lost a year;
-
Slow
transaction process twice the European
average;
-
Uncertainty
60 per cent of property sales are in chains.
Delay or failure in one has a knock-on effect
through the chain.
Other
direct benefits for home buyers and sellers:
-
Consumer
confidence estate agents marketing homes
with Home Information Packs will be required,
for the first time, to belong to an approved
redress scheme. This means more peace of mind
and a better standard of service for consumers
who will be able to complain to an independent
industry body if theyre not happy with how
they have been treated.
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